How Diaper Service Works
Get the play-by-play about the operational aspects of our Diaper Service.
The Basics
Tiny Tots delivers diapers to your home, then the following week we pick up the soiled diapers and deliver fresh diapers. The diapers we pick up are then taken to a professional composting facility. This cycle repeats as your child grows and uses different sizes of diapers along the way. Learn more about what sets our Diaper Service apart from the rest
Making Changes to Your Account
To change your account, you can either give us a call or let us know online. When contacting us, please confirm your account number and that you have allowed enough time for your request to be processed. (See chart below)
Online:
Make changes to your account online, you can manage your account anytime with myTinyTots. Go there
Talk to us:
Call our office at 1-408-866-2900, Monday thru Friday from 9:00 a.m. to 3:00 p.m. PST and speak with one of our representatives.
Delivery, quantity and size-based changes need to be made as follows.
| Your delivery day: | Make changes by 3:00 p.m. on: |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Wednesday |
How to Pay
Membership is billed in 4-week increments. Charges for diapers and other supplies or anything else you are purchasing from the store are billed when the order is placed. Anytime there is a balance on the account, the credit or debit card we have on file is automatically charged. Our customers receive a copy of the charges for verification purposes. We accept Visa, MasterCard, American Express and Discover.
Friends & Family Referrals
Would you like to receive credit towards diaper service or merchandise from our Tiny Tots Baby Boutique? You can… when you refer your friends to us. We'll credit your account $15.00 for each friend who signs up for diaper service. Just make sure they give us your name and phone number when they sign up.